Customer Service

RETURNS

BeauFort London operates a full 15-day Returns Policy. We hope you will be totally satisfied with anything you buy from our website. If, for any reason you are unhappy with your purchase, you can return it to us within 15 days of receipt, unused, with it’s original packaging and label, insurance covered and post-paid, together with the receipt we sent you. Please let us know ahead by contacting us, stating the reason for returning the goods. Before sending the items back to us, you must wait for us to send you a confirmation of return, which will give you further instructions to help you send the goods back to us.

Once the goods are with us, we will refund the full value of the goods, using the same method as the original payment (i.e. a credit card purchase will be refunded through your credit card account). Please note that the cost of the shipping cannot be refunded.

Please return your parcel to our distribution warehouse at:

BeauFort London, C/O J. Floris Ltd
Unit 3, Tiverton Trade Centre
Lowman Way
Tiverton
EX16 6SR

You have the right to cancel your order within 7 days of placing the order. If you do so and the product has already been dispatched please refer to the above return policy.

  • COMPLIMENTARY GIFT WRAPPING

    COMPLIMENTARY GIFT WRAPPING

     

  • FREE UK DELIVERY WHEN YOU SPEND £50 OR MORE

    FREE UK DELIVERY WHEN YOU SPEND £50 OR MORE

  • INTERNATIONAL DELIVERY

    INTERNATIONAL DELIVERY